Partner – Financial Services Digital Strategy and IBM iX Lead , IBM
Tracey Gilbert is a Partner in IBM’s Global Business Services, and Digital Lead for Financial Services. She has over 20 years experience of serving in Design and Technology consulting roles within the Financial Services Sector. She helps banks transform the way they serve their customers and support their employees . Over the last few years, Tracey has worked with Retail Banks and Regulatory Advisors to develop vision and strategy for the adoption of Artificial Intelligence in banking.
Tracey began her career at Natwest Bank, and brings experience of working with all of the Big Four banks, both in the UK and across Europe. She is member of the UK and Ireland Senior Leadership Team for Digital Strategy and IBM iX, leading on the creation of offerings and building capability and skills in digital re-invention.
Throughout her career Tracey has been passionate about developing talent and ensuring everyone has equal opportunity and access to build successful careers. She led IBM’s ‘Connecting Women’ network for the several years, bringing women together to hear inspirational speakers, hosting round tables, and delivering skills sessions. She devised and delivered the IBM Building Futures programme which included building houses alongside charities in South Africa. This work was recognised by the Women in the City organisation when Tracey was runner up for the Woman of Achievement award.